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Shipping Within Australia
Shipping prices are a flat rate of $11.95 this does not include bulky items.
Express shipping is calculated at check out for orders up to 10kg. We cannot guarantee express shipping of items sent directly from our distributors. We will contact you if express shipping is unavailable on your order.
Purchases over $280 (after codes and reward vouchers used) will receive free standard postage within Australia, this does not include bulky items.
If we anticipate any delays with your order The Creative Toy Shop will contact you immediately and likewise, if your order is urgent please let us know.
LOCAL PICK UP ORDERS
LOCAL PICK UP should only be chosen by local customers to the Coffs Harbour region who will be picking up their orders.
Do NOT choose LOCAL PICK UP when placing 2 orders or for an ADDTOLAYBY order or any other orders. We will cancel & refund these orders as LOCAL PICK UP cannot be combined with other shipping orders.
TUFF TRAY SHIPPING:
Our Tuff trays can only be shipped within Australia at this stage due to their large size.
We have found that they take longer to be delivered by Australia Post due to their oversized nature. Please factor in approx 2 weeks when ordering a Tuff Tray.
Due to shipping charge increases & their bulky nature, our tuff trays shipping charges are now:
$16.95 to ship to NSW, VIC & QLD
$18.95 to ship to SA & TAS
$20.95 to ship to WA & NT
If your order is eligible for FREE SHIPPING as it is over $280, you still need to choose Tuff Tray shipping at checkout.
Please ensure you pick Tuff Tray Shipping when placing an order for a Tuff Tray. If you are using Apply Pay or Shop Pay please make sure you select the correct shipping type in the drop down menu before payment.
BULK ORDER OF TUFF TRAYS:
If you are ordering 3 or more tuff trays, please email us for a shipping quote as they ship in maximums of 3. Email us at hello@thecreativetoyshop.com.au
DROPSHIPPING:
Some of our products from Q Toys and Tender Leaf are shipped directly from our suppliers to your house. There may be a bulky shipping charge due to the size and weight of the item.
Dropship items are not eligible for express shipping but sent with full tracking as all regular orders.
International Shipping
We now offer worldwide shipping!
Unfortunately, we are not allowed to ship Grimm’s, Grapat, Stapelstein, Fagus, and Ostheimer outside of Australia.
Certain countries are currently limited by weight to 2kg, we are working with our partner to increase this.
Shipping rates are calculated during check out, destination duties and taxes are the responsibility of the receiver. If these are not paid by the customer, your order will not be delivered by the shipping company.
When an international order is returned to the sender, it can take up to 3 months for the order to arrive back to us. We will issue the refund on the product only once the order arrives back to our warehouse.
International Shipping Times
We are based in regional NSW which means the estimated shipping times are not accurate from what you see at checkout.
DHL Express: We fulfill and dispatch your order within 24 hours of receipt.
A 3rd party carrier picks up on behalf of DHL express Mon, Wed and Friday and it is taken to Sydney International airport. This can take an additional 3 - 5 business days on top of the delivery times stated at checkout.
Your order will arrive within 7 business days once it arrives in Sydney.
Please be aware of this when ordering from us.
Australia Post: We fulfill and dispatch your order within 24 hours of receipt. These orders are picked up daily. The times shown at checkout for this shipping option is accurate.
International Subscription Box Shipping
Our international subscription boxes are only available for shipping to the following countries: Indonesia, Malaysia, New Zealand, Singapore, United Arab Emirates & United States. The price of shipping is included in the product cost.
Shop and Save
We wanted to find a way to say "thanks" for shopping with us and have decided to launch our own rewards program.
Earn points every time your shop, when you register and following us on social media.
How it works
Create a store account to start earning points!
Earn 10 points just by signing up.
You will earn 1 point for every $1 you spend
Redeem 90 points to receive a $5AUD coupon
Redeem 360 points to receive a $20AUD coupon
Redeem 900 points to receive a $50AUD coupon
Redeem 1800 points to receive a $100AUD coupon
Check your account
We have a new rewards system as of November 2023.
You now access your points and redeem rewards via our online launcher which is located at the bottom left corner of our website.
Log in via this launcher and you will see your points and areas to redeem vouchers.
Terms and Conditions
- Reward Points are not transferable.
- Reward Points cannot be redeemed for cash.
- Reward Points can only be redeemed off the product purchase price. This excludes taxes and shipping.
- Reward Points from two separate accounts cannot be merged.
- Rewards Points can be earned on subscription orders but can’t be redeemed on these orders.
- Reward Codes expire after 1 year.
- You will not receive an email advising this reward code is about to expire. Please be aware when you redeem your rewards for a reward voucher that they have a 1 year expiry.
- We are unable to reinstate these points if your discount code has expired after 1 year.
- You can't use a reward voucher code with Last Chance items or any other automatic discount code like Free Shipping. The discount code will take precedence as you can only have 1 code at checkout and our Last Chance items are deemed a storewide code due to the limitations of our software.
You cannot use more than one code at checkout. If there is storewide promotion, then the code can't be used.
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Customer Reviews
4.9 Based on 104 Reviews
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Maddie Alana D. Georgia D. Rikki C. Karen M. Tamara C. Kristy W. Ann W. Sam
29/05/2024
BK
Australia
Great add on
Fabulous add on. Lots of fun
08/11/2023
JH
Australia
I recommend this product
Magnetic Ball Run Fun
We loved it so much, we came back for a second. There
28/09/2023
EL
Australia
Love it
I bought this for my 3.5year old but I think I had as much fun as she did with this toy . There are so many ways to build the ball run and helps my little one be creative. Highly recommend oh
28/09/2023
EL
Australia
Love it
I bought this for my 3.5year old but I think I had as much fun as she did with this toy . There are so many ways to build the ball run and helps my little one be creative. Highly recommend
28/09/2023
EL
Australia
Love it as much as my little one
I bought this for my 3.5year old but I think I had as much fun as she did with this toy . There are so many ways to build the ball run and helps my little one be creative. Highly recommend
23/08/2023
J
Australia
I recommend this product
Great value
The pieces are high quality and are compatible with our current Connetix magnetic tiles so it’s easy to expand the builds. Our 3yo needs help with his builds, while our 7yo can independently do his own ball runs. Less than a star though as we don’t find some of the colors transparent enough to clearly see the balls, and that some of the pieces don’t click well together. Not a major fault though, we still enjoy the set.
28/07/2023
AW
Australia
I recommend this product
Ball Run Expansion Pack
We love all of our Learn and Grow products. This is our second ball run so that we can make even more crazy ball runs!
18/04/2023
M
I recommend this product
Ball Run
Amazing quality pieces. Colour makes it such a cool aspect to builds.
17/03/2023
AD
I recommend this product
5th birthday for Grandson
Awesome! My 1st time at shop - very impressive, helpful friendly staff, amazing products, shop was beautifully presented & arranged. Staff helped me make my choice of the magnetic tiles so helpfully.
13/11/2022
GD
Australia
I recommend this product
Obsessed
We love the learn and grow brand, the quality is great and so much can be done with them
29/09/2022
RC
Australia
I recommend this product
One happy boy
The product was great! Exactly what stated in the description! My boys is one happy Chappy!
11/09/2022
KM
Australia
I recommend this product
Difficult for small hands
We love creating new balls runs and it's a hit for multiple ages. Despite its flaws we still love it and use it regularly. It's difficult for younger children to clip the pieces together and can lead to alot of frustration - much easier as they get older/get the 'knack' for connecting the pieces together. The run pieces don't always align well with the magnetic pieces either which is quite frustrating.
04/09/2022
TC
Australia
I recommend this product
Fun for all ages
Great collection! My kids and husband enjoyed creating the magnetic ball run
17/08/2022
KW
Australia
I recommend this product
The best!
We love our bright and colourful ball run pieces! We are very impressed with the quality! They work well with other tile brands too which is a bonus!
09/07/2022
AW
Australia
I recommend this product
Learn & Grow Magnetic Ball Run
I bought this as a present for a 4 year olds birthday. He has lots of magnetic building shapes and this was to add to the collection. I set it up to try it out. It works really well and with more practise it will become easier connecting and making the runs. It was a little tricky joining the pieces but I liked the way they held together with connectors and magnets. Have decided to give it to him when he is 4.5 years.
02/05/2022
S
Australia
HOURS OF ENTERTAINMENT
This is a great product that has produced hours of entertainment for not only my children, but also my husband - which has been great!!