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Shipping Within Australia
Shipping prices are a flat rate of $11.95 this does not include bulky items.
Express shipping is calculated at check out for orders up to 10kg. We cannot guarantee express shipping of items sent directly from our distributors. We will contact you if express shipping is unavailable on your order.
Purchases over $280 (after codes and reward vouchers used) will receive free standard postage within Australia, this does not include bulky items.
If we anticipate any delays with your order The Creative Toy Shop will contact you immediately and likewise, if your order is urgent please let us know.
LOCAL PICK UP ORDERS
LOCAL PICK UP should only be chosen by local customers to the Coffs Harbour region who will be picking up their orders.
Do NOT choose LOCAL PICK UP when placing 2 orders or for an ADDTOLAYBY order or any other orders. We will cancel & refund these orders as LOCAL PICK UP cannot be combined with other shipping orders.
TUFF TRAY SHIPPING:
Our Tuff trays can only be shipped within Australia at this stage due to their large size.
We have found that they take longer to be delivered by Australia Post due to their oversized nature. Please factor in approx 2 weeks when ordering a Tuff Tray.
Due to shipping charge increases & their bulky nature, our tuff trays shipping charges are now:
$16.95 to ship to NSW, VIC & QLD
$18.95 to ship to SA & TAS
$20.95 to ship to WA & NT
If your order is eligible for FREE SHIPPING as it is over $280, you still need to choose Tuff Tray shipping at checkout.
Please ensure you pick Tuff Tray Shipping when placing an order for a Tuff Tray. If you are using Apply Pay or Shop Pay please make sure you select the correct shipping type in the drop down menu before payment.
BULK ORDER OF TUFF TRAYS:
If you are ordering 3 or more tuff trays, please email us for a shipping quote as they ship in maximums of 3. Email us at hello@thecreativetoyshop.com.au
DROPSHIPPING:
Some of our products from Q Toys and Tender Leaf are shipped directly from our suppliers to your house. There may be a bulky shipping charge due to the size and weight of the item.
Dropship items are not eligible for express shipping but sent with full tracking as all regular orders.
International Shipping
We now offer worldwide shipping!
Unfortunately, we are not allowed to ship Grimm’s, Grapat, Stapelstein, Fagus, and Ostheimer outside of Australia.
Certain countries are currently limited by weight to 2kg, we are working with our partner to increase this.
Shipping rates are calculated during check out, destination duties and taxes are the responsibility of the receiver. If these are not paid by the customer, your order will not be delivered by the shipping company.
International Shipping Times
We are based in regional NSW which means the estimated shipping times are not accurate from what you see at checkout.
DHL Express: We fulfill and dispatch your order within 24 hours of receipt.
A 3rd party carrier picks up on behalf of DHL express Mon, Wed and Friday and it is taken to Sydney International airport. This can take an additional 3 - 5 business days on top of the delivery times stated at checkout.
Your order will arrive within 7 business days once it arrives in Sydney.
Please be aware of this when ordering from us.
Australia Post: We fulfill and dispatch your order within 24 hours of receipt. These orders are picked up daily. The times shown at checkout for this shipping option is accurate.
International Subscription Box Shipping
Our international subscription boxes are only available for shipping to the following countries: Indonesia, Malaysia, New Zealand, Singapore, United Arab Emirates & United States. The price of shipping is included in the product cost.
Shop and Save
We wanted to find a way to say "thanks" for shopping with us and have decided to launch our own rewards program.
Earn points every time your shop, when you register and following us on social media.
How it works
Create a store account to start earning points!
Earn 10 points just by signing up.
You will earn 1 point for every $1 you spend
Check your account
We have a new rewards system as of November 2023.
You now access your points and redeem rewards via our online launcher which is located at the bottom left corner of our website.
Log in via this launcher and you will see your points and areas to redeem vouchers.
Terms and Conditions
- Reward Points are not transferable.
- Reward Points cannot be redeemed for cash.
- Reward Points can only be redeemed off the product purchase price. This excludes taxes and shipping.
- Reward Points from two separate accounts cannot be merged.
- Rewards Points can be earned on subscription orders but can’t be redeemed on these orders.
- Reward Codes expire after 1 year.
- You will not receive an email advising this reward code is about to expire. Please be aware when you redeem your rewards for a reward voucher that they have a 1 year expiry.
- We are unable to reinstate these points if your discount code has expired after 1 year.
- You can't use a reward voucher code with Last Chance items or any other automatic discount code like Free Shipping. The discount code will take precedence as you can only have 1 code at checkout and our Last Chance items are deemed a storewide code due to the limitations of our software.
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Beautiful and versatile!
Gorgeous loose parts in three stunning colours. Will be great for sorting into colour tones. My almost two year olds are loving using them to place on dot number cards for an early numeracy and fine motor activity. I look forward to using them in many different ways in years to come!
Amazing
Such a versatile item! My girls are instantly engaged and using their imagination. Such a beautiful piece to add to our growing collection
Grapat Mandala - Raindrops
It's a beautiful and quality product! I bought it for my 2y9m boy, although we don't have other color set to create big patterns but he put them next to his favorite animals and dinos as decoration, I love the way he plays this lovely raindrops toy.
Grapat - raindrops
My children (4 and 2) absolutely loves these Mandela’s. They are by far their favourite. They love the colour and shape I love how they bring their imagination to life.
Grapat Mandala
Grapat mandala products has been used in different ways. We haved used it openly for all types of constructions, buildings and self expressions. We also also created and transformed many patterns, shapes and objects. Using these mandala pieces stimulates the children's critical thinking skills aswell as their expressive imagination skills.
Amazing quality toy
Prefect addition to your open ended play. A lifetime of uses
Grapat Mandela - raindrops
We bought these for kindy students at school to use as counters and for mathematical experiences such as patterns and multiplication tasks. They are a beautiful and well crafted material. I am now ordering some for my daughter for xmas.
Such versatile pieces
The raindrop pieces have been such a great collection to our small world play! These are used everyday from castle toppers, to little flowers and everything in between.
Beautiful!
I recently purchased a few things in the grapat range and I love them and can't wait to give them to my son for his 7th birthday. I know he will love creating patterns with them and creating pictures from the pieces. The colours are lovely and even the sound of them 'clinking' together is calming!!