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Shipping Within Australia
Shipping prices are a flat rate of $11.95 this does not include bulky items.
Express shipping is calculated at check out for orders up to 10kg. We cannot guarantee express shipping of items sent directly from our distributors. We will contact you if express shipping is unavailable on your order.
Purchases over $280 (after codes and reward vouchers used) will receive free standard postage within Australia, this does not include bulky items.
If we anticipate any delays with your order The Creative Toy Shop will contact you immediately and likewise, if your order is urgent please let us know.
LOCAL PICK UP ORDERS
LOCAL PICK UP should only be chosen by local customers to the Coffs Harbour region who will be picking up their orders.
Do NOT choose LOCAL PICK UP when placing 2 orders or for an ADDTOLAYBY order or any other orders. We will cancel & refund these orders as LOCAL PICK UP cannot be combined with other shipping orders.
TUFF TRAY SHIPPING:
Our Tuff trays can only be shipped within Australia at this stage due to their large size.
We have found that they take longer to be delivered by Australia Post due to their oversized nature. Please factor in approx 2 weeks when ordering a Tuff Tray.
Due to shipping charge increases & their bulky nature, our tuff trays shipping charges are now:
$16.95 to ship to NSW, VIC & QLD
$18.95 to ship to SA & TAS
$20.95 to ship to WA & NT
If your order is eligible for FREE SHIPPING as it is over $280, you still need to choose Tuff Tray shipping at checkout.
Please ensure you pick Tuff Tray Shipping when placing an order for a Tuff Tray. If you are using Apply Pay or Shop Pay please make sure you select the correct shipping type in the drop down menu before payment.
International Shipping
We now offer worldwide shipping!
Unfortunately, we are not allowed to ship Grimm’s, Grapat, Stapelstein, Fagus, and Ostheimer outside of Australia.
Certain countries are currently limited by weight to 2kg, we are working with our partner to increase this.
Shipping rates are calculated during check out, destination duties and taxes are the responsibility of the receiver. If these are not paid by the customer, your order will not be delivered by the shipping company.
International Shipping Times
We are based in regional NSW which means the estimated shipping times are not accurate from what you see at checkout.
DHL Express: We fulfill and dispatch your order within 24 hours of receipt.
A 3rd party carrier picks up on behalf of DHL express Mon, Wed and Friday and it is taken to Sydney International airport. This can take an additional 3 - 5 business days on top of the delivery times stated at checkout.
Your order will arrive within 7 business days once it arrives in Sydney.
Please be aware of this when ordering from us.
Australia Post: We fulfill and dispatch your order within 24 hours of receipt. These orders are picked up daily. The times shown at checkout for this shipping option is accurate.
International Subscription Box Shipping
Our international subscription boxes are only available for shipping to the following countries: Indonesia, Malaysia, New Zealand, Singapore, United Arab Emirates & United States. The price of shipping is included in the product cost.
Shop and Save
We wanted to find a way to say "thanks" for shopping with us and have decided to launch our own rewards program.
Earn points every time your shop, when you register and following us on social media.
How it works
Create a store account to start earning points!
Earn 10 points just by signing up.
You will earn 1 point for every $1 you spend
Check your account
We have a new rewards system as of November 2023.
You now access your points and redeem rewards via our online launcher which is located at the bottom left corner of our website.
Log in via this launcher and you will see your points and areas to redeem vouchers.
Terms and Conditions
- Reward Points are not transferable.
- Reward Points cannot be redeemed for cash.
- Reward Points can only be redeemed off the product purchase price. This excludes taxes and shipping.
- Reward Points from two separate accounts cannot be merged.
- Rewards Points can be earned on subscription orders but can’t be redeemed on these orders.
- Reward Codes expire after 1 year.
- You will not receive an email advising this reward code is about to expire. Please be aware when you redeem your rewards for a reward voucher that they have a 1 year expiry.
- We are unable to reinstate these points if your discount code has expired after 1 year.
- You can't use a reward voucher code with Last Chance items or any other automatic discount code like Free Shipping. The discount code will take precedence as you can only have 1 code at checkout and our Last Chance items are deemed a storewide code due to the limitations of our software.
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AustraliaCould these get any cuter?!
As always, my purchase with TCTS was a breeze and the products of such high quality. I love shopping with a company I can trust — continually great service, easy checkout and products that my kids and I LOVE ❤️ These babies have been played with DAILY and in so many ways — small world set up, little helpers for the Easter bunny, colour matching, sorting from small to large (with our Nins and other items). The coconut bowl they come in is a great bonus and has been used for storage, as a swimming pool, a rock in a pond, a house for a turtle! I adore watching my kids’ minds at work when playing with these!
AustraliaCute Addition to Nins
The Baby Nins are tiny and cute and fit perfectly with the pale or dark nins. They're a bit harder to stand up than the standard nin - the bottom is a bit more curved (like a wrapped baby). They're perfect for making little families or colour matching.
AustraliaSo adorable!
This is so wonderfully made and they feel so smooth. They're a great size for my toddler and she absolutely loves them. The coconut shell it comes in is such a great addition and a lovely way to store them.
AustraliaSo cute
These are an amazing addition if you have Grimms friends or Grapat nins. My daughter uses them for colour matching to make families.
SO gorgeous!
SO gorgeous! My son loves these baby nins, and the coconut shell them come in is a bonus! We put them to bed in the coconut shell. Beautifully matched with the regular sized nins. The nins colour are a little lighter than I expected, more of a ‘water colour’ stain – but stunning! We have had so much play with these in just a few weeks.